Order & Account

Order

• How do I know if you have received my order?
• When entering my address, I am told that you don't ship to my country. What should I do?
• Can I change my order or the delivery address later?
• I have received the wrong product/size/damaged product. What should I do?
• A product is missing from my order. What do I do now?
• I have ordered but have not received an order confirmation. What should I do?

Account

• I would like to order online at DillySocks. Do I have to create an account?
• I have forgotten the password for my customer account. What should I do?
• How can I change my password?
• How can I change my contact information and address?
• How can I delete my account?