Support
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Activity overview
Latest activity by Support-
Support created an article,
Delay in delivery
Between 5 June 2025 and 16 June 2025, there will be delays in deliveries to Germany, Austria, France, Italy and the rest of the EU. This is due to the relocation of our logistics. Orders placed be...
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Support created an article,
SINGLES DAY | EARLY ACCESS | BLACK FRIDAY
BLACK WEEKS 2024 - General programme 1) Singles Day - up to 77% discount on many items Duration: 8.11. to 14.11.During this time, a larger selection of products is reduced throughout the webshop. Y...
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Support created an article,
What are the advantages of ordering an item in the presale?
This is how you benefit when you order an item in the presale: If you buy goods in our presale, we usually grant a discount. The discount is usually between 15% and 20%. You get a presale discoun...
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Support created an article,
Presale and pre-sale of products
With a presale order, you buy one of our items that we offer in advance. The item has not yet physically arrived in our warehouse and cannot be sent to you directly after your purchase. If you buy ...
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Support created an article,
SINGLES DAY | EARLY ACCESS | BLACK FRIDAY
BLACK WEEKS 2024 - General programme 1) Singles Day - up to 77% discount on many items Duration: 8.11. to 14.11.During this time, a larger selection of products is reduced throughout the webshop. Y...
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Support created an article,
Vouchers with fixed values, gift cards and digital vouchers
In most cases, these vouchers can be used on all our socks. The validity of these vouchers is not limited. If you log in via a voucher link, the valid voucher code will be automatically added to yo...
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Support created an article,
This applies to our percentage vouchers (including Black Friday)
If a sale is linked to a voucher code, items that have already been reduced (from the Super Deals and Outlet categories) are generally excluded from the voucher. We generally exclude already reduc...
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Support created an article,
Seasonal sales and theme sales
Seasonal sales and theme salesExamples: Winter Sale, Summer Sale, Black Friday, Archive Sale etc. These sales are always valid for a limited time. Not all of our sock designs and sock collections ...
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Support created an article,
"Super Deals" and "Outlet" categories
The shop categories | Super Deals | and | Outlet | contain permanently heavily discounted itemsSuper Deals: here you will find sock designs from current collections that we are offering at heavily ...
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Support created an article,
Can the subscription be paused?
Please contact us for such enquiries via contact@dillysocks.com.