Support
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Activity overview
Latest activity by Support-
Support created an article,
Delay in delivery
Between 5 June 2025 and 16 June 2025, there will be delays in deliveries to Germany, Austria, France, Italy and the rest of the EU. This is due to the relocation of our logistics. Orders placed be...
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Support created an article,
What are the advantages of ordering an item in the presale?
This is how you benefit when you order an item in the presale: If you buy goods in our presale, we usually grant a discount. The discount is usually between 15% and 20%. You get a presale discoun...
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Support created an article,
Presale and pre-sale of products
With a presale order, you buy one of our items that we offer in advance. The item has not yet physically arrived in our warehouse and cannot be sent to you directly after your purchase. If you buy ...
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Support created an article,
Vouchers with fixed values, gift cards and digital vouchers
In most cases, these vouchers can be used on all our socks. The validity of these vouchers is not limited. If you log in via a voucher link, the valid voucher code will be automatically added to yo...
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Support created an article,
Seasonal sales and theme sales
Seasonal sales and theme salesExamples: Winter Sale, Summer Sale, Black Friday, Archive Sale etc. These sales are always valid for a limited time. Not all of our sock designs and sock collections ...
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Support created an article,
"Super Deals" and "Outlet" categories
The shop categories | Super Deals | and | Outlet | contain permanently heavily discounted itemsSuper Deals: here you will find sock designs from current collections that we are offering at heavily ...
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Support created an article,
Can the subscription be paused?
Please contact us for such enquiries via contact@dillysocks.com.
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Support created an article,
Can I cancel the subscription?
Yes, you can cancel your DillyAbo at any time. The cancellation period depends on the subscription type. The minimum term is 6 months, after that you can cancel your subscription every month. Ex...
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Support created an article,
What if I don't like your selection?
We are always open to input and feedback. If you don't like the selection, we would be very grateful if you could let us know which designs are still missing from our range. Please contact us at co...
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Support created an article,
How do I customize my subscription?
You can choose your socks via this login.