Support
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Recent activity by Support-
Delay in delivery
Between 5 June 2025 and 16 June 2025, there will be delays in deliveries to Germany, Austria, France, Italy and the rest of the EU. This is due to the relocation of our logistics. Orders placed be...
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What are the advantages of ordering an item in the presale?
This is how you benefit when you order an item in the presale: If you buy goods in our presale, we usually grant a discount. The discount is usually between 15% and 20%. You get a presale discoun...
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Presale and pre-sale of products
With a presale order, you buy one of our items that we offer in advance. The item has not yet physically arrived in our warehouse and cannot be sent to you directly after your purchase. If you buy ...
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Vouchers with fixed values, gift cards and digital vouchers
In most cases, these vouchers can be used on all our socks. The validity of these vouchers is not limited. If you log in via a voucher link, the valid voucher code will be automatically added to yo...
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Seasonal sales and theme sales
Seasonal sales and theme salesExamples: Winter Sale, Summer Sale, Black Friday, Archive Sale etc. These sales are always valid for a limited time. Not all of our sock designs and sock collections ...
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"Super Deals" and "Outlet" categories
The shop categories | Super Deals | and | Outlet | contain permanently heavily discounted itemsSuper Deals: here you will find sock designs from current collections that we are offering at heavily ...
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How do I customize my subscription?
You can choose your socks via this login.
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Is it safe to pay with my credit card on your website?
Don't worry: All payment processing is handled by our partner Shopify Payment. Shopify follows the Payment Card Industry Data Security Standard (PCI DSS). This is a security standard for organisati...
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Our contribution
We want to make the world more colorful in a sustainable way. For more information on our sustainability strategy and GOTS certification, click here.
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Where are DillySocks produced?
All our DillySocks are designed in Switzerland and sustainably produced in Europe.